Ramirez Asset Management maintains a highly available technology infrastructure with fault tolerance and redundancy as integral design elements. Ramirez Asset Management has redundant connections, both private and internet, with diverse Tier 1 providers. Our disaster recovery site enables Ramirez Asset Management to operate at full capacity in the event of a disruption to our primary site. The site is synchronized with the primary data center on 1 hour intervals and can be fully active within ½ hour of a disruption of the primary site.
Ramirez Asset Management maintains agreements with Clearwater Analytics for the maintenance of our portfolios. In the event of a serious business disruption, our main 800 telephone number (New York: 1-800-888-4086) will be forwarded to one of our unaffected offices that are equipped to respond to your investment needs.
This alternate office will also be able to facilitate communications between you and Ramirez Asset Management. Ramirez Asset Management’s internal disaster recovery capabilities target a 4 hour resumption of business in the case of a significant business disruption.
We will also update our web-site, www.ramirezam.com, periodically to provide you with pertinent information regarding our on-going operations.
Clearwater has sophisticated disaster recovery capabilities that will allow us to access their systems between 4 and 12 hours of any major disaster.
In the unlikely event that you cannot reach Ramirez Asset Management 24 hours after a major business disruption and you need assistance in liquidating securities, requesting checks or wires or transferring accounts, you can contact a representative of Clearwater Analytics at 208-433-1200.